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Shipping policy

Total Delivery Time = Processing Time + Shipping Time

At partsgo.ca, we strive to provide a seamless and convenient shopping experience for our valued customers. This shipping policy outlines our procedures, rates, and coverage areas to ensure transparency and clarity regarding the shipment process of your orders.

Geographic Coverage:

We currently offer shipping services exclusively within Canada. We strive to reach as many customers as possible, regardless of their location within the country. Please note that we do not ship outside of Canada at this time.

Cut Off Time 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto)

Order Processing and Delivery Times:

Upon placing an order, our dedicated team will process it on the same day or within 0-1 business days to ensure prompt shipment. Delivery within Canada typically takes between 2 to 4 business days from the date of shipment. Please keep in mind that this is an estimated shipping time and may vary depending on external factors such as carrier delays or unforeseen circumstances.

Shipping Rates:

We offer fast and reliable shipping options to meet your needs. For orders totaling from C$90 , we provide free shipping within Canada. However, please be aware that certain remote and RR areas may still be subject to additional shipping charges, even for orders that qualify for free shipping. If your shipping address falls within one of these regions, our team will contact you to discuss the available options and any associated extra charges. You will have the opportunity to accept or deny the additional shipping fees before proceeding with the order. 

Country

Shipping Method

Delivery Charge

Shipping Time

Canada

Standard Shipping

C$18 (From C$1 to C$89.99 )

2-4 Business Days

Canada

Standard Shipping

Free (From C$90)

2-4 Business Days

 

Tax Information:

  • Applicable taxes based on your province of residence including GST, HST, PST, QST will be added during checkout.

Tracking and Order Status:

Once your order has been shipped, we will provide you with a tracking number, enabling you to monitor the progress of your package. You can easily track your shipment by visiting our website and entering the provided tracking number in the designated tracking section.

Contact Information:

If you have any questions or concerns regarding the shipping process, additional charges, or need assistance with tracking your order, our customer support team is here to help. Please don't hesitate to reach out to us via:

Email: info@partsgo.ca

We are dedicated to ensuring your satisfaction and making your shopping experience with partsgo.ca as smooth as possible. Thank you for choosing us as your trusted source for high-quality auto parts.

Address: 18 King Street East Suite #1400, Toronto, ON M5C 1C4, Canada
Email:     info@partsgo.ca
Phone:   +1 204-914-5084

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